Frequently Asked Questions
Everything you need to know about the world's most comfortable underwear.
What makes Culprit Underwear different from other brands?
We use a proprietary blend of sustainably sourced MicroModal fabric that is 3x softer than cotton, breathable, and moisture-wicking to keep you cool and dry all day.
How do I find my perfect fit?
Our underwear is designed to be true to size with a supportive, non-restrictive fit. We recommend checking our detailed Size Guide located on each product page before ordering.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and domestic shipping usually takes 3-5 business days to arrive.
What is the 'First Pair Guarantee'?
We want you to love your Culprit gear. If you aren't satisfied with your first pair, you can keep them and we will provide a full refund or exchange within 30 days of purchase.
How should I wash my Culprit Underwear?
To maintain the softness and longevity of the fabric, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid bleach and ironing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.